Privacy policy.

Privacy Policy

1. Introduction
At Wild Dog Grooming, your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your information when you book grooming services, visit our salon, or interact with us online. By using our services, you agree to this policy.

2. Information We Collect
We may collect the following information from you:

  • Name, phone number, and email address

  • Pet name, breed, age, medical or behavioral notes

  • Vaccination records or health information

  • Appointment and service history

  • Photos or videos of your pet (with your consent)

  • Payment information (processed securely through MoeGo, Venmo, or Square – we do not store card numbers)

  • Signed waivers or consent forms

  • Communication preferences, including opt-ins for reminders or promotions

3. How We Use Your Information
We use your information to:

  • Book and manage appointments

  • Deliver safe and high-quality grooming services

  • Communicate with you about services, reminders, and updates

  • Send promotional texts or emails (only if you opt in)

  • Maintain records for safety and quality assurance

  • Improve our customer experience and operations

4. How We Share Your Information
We do not sell or rent your personal data. We may share your information with:

  • Appointment and payment systems (e.g., MoeGo, Square, Venmo)

  • Third parties as required by law or to respond to legal requests

  • Our insurance provider or legal advisors, only if necessary

  • Social media or promotional materials, but only with your prior permission

5. Data Storage and Security
We store client and pet information using secure digital systems (such as MoeGo) and encrypted cloud storage. Paper records are stored securely and destroyed when no longer needed. We take reasonable steps to protect your data from unauthorized access or misuse.

6. Your Rights and Choices
You may:

  • Request a copy of your data

  • Ask us to correct or update your information

  • Withdraw consent for marketing or photo use at any time

  • Request that we delete your data (unless we are legally required to retain it)

To make a request, please email wilddoggrooming@gmail.com.

7. Website Cookies and Analytics
If you visit our website, we may use basic cookies or analytics tools (such as Google Analytics) to understand website traffic. These tools do not collect personal information unless you submit it via a form.

8. Children’s Privacy
Our services are intended for adult pet guardians. We do not knowingly collect personal information from children under 13 years of age.

9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted in our salon and on our website, along with the effective date.

10. Contact Us
If you have questions or concerns about your privacy, please contact us:

Wild Dog Grooming
Email: wilddoggrooming@gmail.com